Contact us

Welcome

Welcome to Paper and Stones. I would ask that you read the policies posted prior to ordering. Should you have any concerns or questions, please do not hesitate to contact me at paperandstones@gmail.com and I will answer your concern within 24 hours.

Shipping details

I ship all items via USPS and use first class, flat rate and regional rate Priority Mail. I combine all shipping charges and will refund the excess shipping charges when the items are packed and mailed. If you would like to know the exact shipping charges prior to ordering, you can email me at paperandstones@gmail.com with your order and zip code and I will prepare a special order with the exact amount.

In the event the item is too large to send via USPS, I will use UPS and you will be notified of the exact cost.

If you want your item insured, you can email me and I will give you the exact amount. In the event the item is damaged, and you did not choose insurance, you will have to file a claim with the Post Office. There are no returns on goods damaged by the post office or UPS.

Refunds, returns & exchanges

There are no returns on items unless received in a damaged condition. The damage must be to the article prior to shipping. Items damaged by UPS or the USPS without insurance is not returnable. There are no refunds. A shop credit can be given which does not include shipping and handling once the item is returned and received in the same condition as when it was sent.

Additional information

Payment is by PayPal only and must be made within 24 hours of receipt of invoice. In the event payment is not received in that time, the order will be canceled and items will be returned to stock or to the NIL. There will be NO reminders.

Paper and Stones ~ For All You Create

Paper and Stones is a website offering items for the crafter, papercrafter, cardmaker, and jewelry maker. Always a sale going on and plenty of product ideas to spark that creative itch.